Of recent memory, Judith Glaser[1] proposed her theory of Conversational Intelligence, outlining three levels of communication styles, the most productive being “co-creating conversation that transforms and shapes reality together” through mutual trust. Glaser...
The title of this blog seems terribly redundant! What other kind of empathy can be human centered? Maybe what a human feels for a pet animal? Nevertheless, the redundancy of this blog is meant to underscore the primary aim of design thinking as human centered, end...
MYTH #3: “Innovating together is impossible – my team can’t agree on ANYTHING!” In 2017, under the leadership of Indra Nooyi, PepsiCo adopted the program Performance with Purpose with a target date of 2025 to accomplish their three tier goals of Product, Planet,...
We have talked about the value of icebreakers in creating the right atmosphere for your design thinking sessions, and to help introverts get comfortable with what’s to come. Ice breakers can take lots of forms and here are some of our favorites. Resistance to Change...
We know design thinking generates value for the business, and chances are since you are reading this post, you probably think so too. That’s awesome. Welcome to the ever-growing community of professionals who recognize that creativity and innovation starts by putting...
We’ve written a lot lately about how design thinking can help in the recruiting process – and for good reason. Inability to find good talent is getting in the way of business success. Four out of five business leaders say that they think their company can lead...
