TweetShareSharePin0 Shares What Love has to do with the Workplace Neuroscience has not yet been able to explain how the brain deals with love, but it does recognize several neurotransmitters (brain chemistry molecules) involved in romantic love in the brain: oxytocin,...
TweetShareSharePin0 Shares What Artificial Intelligence Needs to be Intelligent In 2020, Brian Bergstein[1] wrote, “Artificial intelligence won’t be very smart if computers don’t grasp cause and effect. That’s something even humans have trouble with.” Now, in 2021,...
TweetShareSharePin0 Shares Uncertainty and the Brain Don’t Mix Well Uncertainty appears to have embedded itself in our world today with weather disruptions hammering many countries around the globe, while the world is trying to recover from the pandemic that...
TweetShareSharePin0 Shares The Secret Drive of Behavior Motivation[1] is the process that initiates, guides, and maintains goal-oriented behaviors. It is what causes you to act, whether it is getting a glass of water to reduce thirst or reading a book to gain...
TweetShareSharePin0 Shares Today’s customers are digital – DCX experience Today’s customers not only use digital technology; they are digital. Customer service is broad, covering the whole expanse of seller/buyer enterprise. However, today online transactions have...
TweetShareSharePin0 Shares The Rare Ability of Deep Work for Mastery of New Skills “Deep Work” is a term coined by Cal Newport[1] in his 2016 masterful book, Deep Work, Rule for Focused Success in a Distracted World. He defines deep work: Professional activities...
TweetShareSharePin0 Shares The Power Friction Plays in our Everyday Decisions Without friction, we cannot live our daily life. “Friction is the force that opposes motion between any surfaces that are in contact. There are at least four types of friction: static,...
TweetShareSharePin0 Shares The Need to be Aware of Disruption Clayton Christensen (2020), Harvard professor, presented his theory of disruptive innovation in his 1997 book The Innovator’s Dilemma[1]. He was aware of the 4th industrial revolution, and he tried to...
TweetShareSharePin0 Shares The Human Brain is Bigger than Science Can Map With remarkable discoveries in the brain, scientists have proposed the mammoth attempt to map the human brain, which defies the mind by its size: 100 bn neurons with 10s of thousand synapses...
TweetShareSharePin0 Shares The Great Retirement Deepened the Great Resignation The Washington Post featured an interesting article in their February 18, 2022, issue: The Great Resignation is also the Great Retirement,[1] authored by Helaine Olen, columnist. The...
